File Selection: Real Rhapsody claims to have access to "millions songs." Real Rhapsody not only passed the minimum FreeMusicReview of 250 files, we searched for over 1,000 different files and found multiple offerings for each search. I was even able to find the same song performed by multiple artists by doing a more generic search by title only.

FreeMusicReview minimum tests require searches in the basic genres of rock, hip hop, country, gospel, classical, pop, jazz and I found plenty of files in all of these genres, but the music I listen to and wanted to research was by "pop" artists like those shown on the home page of Real Rhapsody including: Kelly Clarkson, Justin Timberlake, Rihanna, Moriah Carey.

Wow! I found files for all of the artists I like to listen to.

Download Speed: Downloading files on Real Rhapsody easily met the FreeMusicReviews minimum acceptable standard (75% of downloads should take 2 minutes or less on a DSL connection), and most downloads were extremely fast (taking less than 30 seconds to complete). When I performed downloads on multiple files, at the same time, over 50% still finished in under 2 minutes.

Expect significant slowing if you are using dialup connectivity (56k modem).

Sound Quality: After downloading over 250 songs, I have concluded that Real Rhapsody has outstanding sound quality. I burned several cds and downloaded mp3 files to a generic MP3 player, but not to an iPod (Real is not iPod compatible). The sound was awesome every time.

I was so impressed with the clarity & overall sound quality of the music that I give it my highest score ever, an "A".

Customer Service: I was initially concerned that I couldn't contact Customer Service by telephone, after 3 attempts I was able to speak to a representative in person. The representative I talked to was very helpful and provided answers to my questions about the service.

Ease of Use: Real Rhapsody is a simple straight forward website that "hits its stride" once you are a member and access the members only areas. The site, especialy the members areas, help explain all aspects of downloading and make downloading very easy. The client is very user friendly, and allows multiple searches at the same time. This is only true for people in the United States because Real Rhapsody only serves in the US.

Software Compatibility: Real Rhapsody offers software for most versions of Windows (95, 98, ME, NT, 2000 and XP), as well as Mac (OS X and Classic) and Linux. Real Rhapsody is not iPod compatible.

Exchange/Refund Policy: EZMP3's is one of the few services that offers (and honors) a 100% customer satisfaction guarantee.