to high traffic email customer service response time took up to 2 hours. Part of its popularity is due to its above average selection of game downloads . If you are an avid gamer, tour this website first.

File Selection: Free-Music-Downloads claims to provide "unlimited access to over 12 million songs." I was not able to validate this information, but of the 250 songs I searched for, I had a 100 percent success rate.

My search consisted of multiple genres including rock, hip hop, heavy metal, punk, country, gospel, classical, pop, jazz, hard-to-finds, & modern music.

I was most surprised when I validated that Free-Music-Downloads provides access to games. I found games from simple "tetris-like" to very advanced psp offerings. I am a gamer and I am excited by the selection offered.

Download Speed: Downloading files on EZMP3's easily met the FreeMusicReviews minimum acceptable standard (75% of downloads should take 2 minutes or less on a DSL connection), and most downloads were extremely fast (taking less than 30 seconds to complete). It does take significantly longer to download larger files like games and movies, but Free-Music-Downloads was exceptionally fast even with larger files.

If you are using dialup connectivity, expect a significantly slower experience.

Sound Quality: After downloading over 250 songs, I have concluded that Free-Music-Downloads has exceptional sound quality. Everyone that hears my cd's and MP3 files on my player can't believe the files are burned. I even gave a "Holiday Mix" to friends during the "Season" and they loved not only the music, but the quality as well.

Free-Music-Downloads is the best site I have reviewed when it comes to sound quality. I would highly recommend it for this reason alone.

Customer Service: The Customer Service team at Free-Music-Downloads were very helpful and courteous, answering all of my questions thoroughly, and in a timely manner. I initially left a voice mail message when trying to contact the support team in person. My message was returned within one business day. I have contacted customer support two times since and they have answered both times.

There really is a team of technical experts working in the background at Free-Music-Downloads. The technical issues have been few and far between; however, upon requesting assistance from their support team, I received the answers that a beginner would need to successfully start his/her downloading experience.

I was really impressed with the completeness and accuracy of the information provided on the secure, members-only website offered to individuals that sign up with Free-Music-Downloads You will find interactive tutorials, videos, and step-by-step instructions for everything from downloading, to burning to copying your favorite music and movie CDs/DVD's.

Ease of Use: Free-Music-Downloads offers cutting-edge software that makes downloading your favorite high-quality music, movies, and games a breeze.

Their client is very user friendly and easy to use to create searches not only for music, but also for movies, games, and images. . Customer service was superb and provided interactive tools that made downloading extremely easy.

Software Compatibility: Free-Music-Downloads offers software for most versions of Windows (95, 98, ME, NT, 2000 and XP), as well as Mac (OS X and Classic) and Linux.

Member Benefits: Free-Music-Downloads offers several benefits to their members, including CD/DVD recording software, Music Player and more.

Exchange/Refund Policy: Free-Music-Downloads is one of the few services that offers (and honors) a 100% customer satisfaction guarantee.